EMI Services for Smartphones Temporarily Suspended in Nepal

Key Takeaways
- Google's new policy restricts pre-installed third-party apps, disrupting EMI services for several brands
- Samsung and Nothing devices continue to offer EMI through alternative partners
- Affected brands include Vivo, Oppo, Infinix, OnePlus, and Xiaomi
A recent development has brought bad news for consumers in Nepal who rely on EMI options to purchase new smartphones. The installment payment service has been temporarily halted for several major smartphone brands, causing inconvenience for buyers who depend on monthly payment plans, especially through popular financial partners.
The primary reason behind this disruption appears to be a policy shift by Google. The tech giant has stopped allowing mobile manufacturers to pre-install third-party applications on their devices. Many financing partners use these specific apps to enable and manage EMI services. Without them, the installment functionality becomes unreliable or completely inaccessible on affected devices.
Not all brands are impacted equally, however. Smartphones sold through Jagadamba Hire Purchase, including models from Nothing, CMF, Realme, ZTE, and Honor, continue to offer EMI services without interruption. Samsung also remains unaffected, thanks to its proprietary Samsung Knox security framework. This technology enables the company to support EMI plans seamlessly through Hulas FinServ, ensuring that its customers can still access financing options.
Several widely popular brands are facing significant challenges due to this change. Vivo, Oppo, Infinix, and OnePlus — all of which use Goodwill Finance for their EMI arrangements — are currently impacted. Similarly, Xiaomi, which relies on MAW and Batas Hire Purchase for financing, is also affected. For these brands, consumers may now encounter delays or difficulties when trying to access EMI facilities, which have been a favoured option in Nepal’s smartphone market. Financial partners are reportedly investigating alternative solutions, but no official resolution has been announced yet.
This situation underscores the complex relationship between mobile manufacturers, financing providers, and the policies set by platform giants like Google. It also highlights how advanced security frameworks, such as Samsung Knox, can help maintain service continuity during such industry shifts. For the time being, buyers seeking EMI-enabled smartphones may need to consider devices from unaffected brands or distributors until a long-term fix becomes available.



