Samsung Orders Full Recall of Galaxy Note 7 Over Safety Fears

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Key Takeaways
- Global recall announced for Galaxy Note 7 due to battery fire risks
- 35 incidents reported worldwide, prompting immediate sales halt
- Nepalese launch delayed as Samsung prepares replacement program
Samsung has formally confirmed widespread reports that the Galaxy Note 7's batteries can catch fire and even explode, leading the company to issue a complete worldwide recall of the device. The decision comes after multiple safety incidents and follows earlier rumors that Samsung was delaying shipments for extra testing.
In an official statement, Samsung declared, "Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously." The investigation uncovered a critical battery cell flaw. As of September 1, 35 fire-related cases had been reported internationally, prompting Samsung to stop all Note 7 sales immediately. Customers who already purchased the device will receive a replacement over the next few weeks.
"Customer safety is Samsung's absolute priority," the company emphasized, acknowledging that the recall would create market disruption but stating it was necessary to uphold product quality standards. Samsung is coordinating closely with partners to make the exchange process as smooth as possible.
This development is especially disappointing for Nepali consumers, who had been eagerly anticipating the Note 7 since its international release on August 19. The recall pushes back the local launch date indefinitely.
The Galaxy Note 7 was highly anticipated before this crisis, featuring a 5.7-inch Super AMOLED display with Quad HD resolution, Android 6.0 Marshmallow with TouchWiz UI, 4GB of RAM, 64GB of internal storage expandable via microSD up to 256GB, a 12MP main camera with phase detection autofocus, a 5MP front camera, Corning Gorilla Glass 5 protection, an Exynos 8890 Octa processor, IP68 water and dust resistance, USB Type-C, fast charging, Qi wireless charging support, and a non-removable 3500mAh battery.
Key specs
| OS | Android 6.0 Marshmallow with TouchWiz UI |
| Price | Not available due to recall |
| Display | 5.7 inches Super AMOLED (1440 x 2560) |
| Charging | Fast charging, Qi wireless charging |
| Durability | IP68 dust/water resistant |
| Storage | 64GB, microSD up to 256GB |
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